Call the Federal Student Aid Information Center (FSAIC) at 1-800-4-FED-AID (1-800-433-3243) or 1-800-730-8913 (if hearing impaired) and ask for a free copy of The Student Guide: Financial Aid from the US Department of Education.
This toll free hotline is run by the US Department of Education and can answer questions about federal and state student aid programs and applications.
You can also write to:
Federal Student Aid Information Center
PO Box 84
Washington, DC 20044