Office Administration Contacts
- Professor: Debra Crumpton
- Professor: Lauri Smedley
Office Administration Links
This certificate program prepares students to utilize various office applications software programs and key complex documents using proper formatting and technique for a variety of business and/or personal uses. This program is especially designed for students with little or no keyboarding or software applications experience, but it is also challenging enough for those who have experience typing and using office applications. Students will learn to use the computer keyboard by touch and progress to typing at least 40 words per minute. Students will use computer applications to create and edit business documents and develop solutions for complex business problems.
Upon completion of this program, the student will be able to:
- analyze, arrange, and type letters, memorandums, tables, and reports according to formatting and accuracy standards.
- touch type 40+ WPM for 5 minutes with a maximum of 1 error/minute.
- compose effective business employment documents such as cover letters and applications.
- utilize knowledge and skills learned in the classroom to real world business situations.
- compose business documents using various features of current office suite programs.
- research, prepare, and present on-screen presentations.
- solve business problems using spreadsheets as a tool.
- identify and correct spelling errors quickly and accurately.
- operate a numeric keypad by touch at a rate of 10,000 or more keystrokes an hour with 98 percent accuracy.
- demonstrate understanding of copyright laws, legal issues, social, and ethical issues related to computer use.
- use basic Windows operating system commands to format disk, view, copy, move, and erase files; create sub-directories.
- manipulate and manage files using a file manager.
- customize Windows using the Control Panel.
- establish folders (directories) and subfolders (sub-directories) for information management.
Certificate of Achievement
The Certificate of Achievement may be obtained by completing the concentration requirements with grades of “C” or better or equivalent.