Information Processing

What is Information Processing?  As a valuable member of a team, the office professional typically uses new technology to perform a wide variety of tasks.  Tasks are likely to involve communicating, organizing, researching, working on projects, coordinating activities, and integrating information for the organization’s internal and external needs.  Responsibilities may also include planning conferences, working with clients, and instructing staff.  Individuals work in professional office settings with flexible schedules:  part- to full-time work and telecommuting are often available.

Job Opportunities

Organizations in every sector of the economy, whether public, private, or non-profit, need office professionals to maintain effective operations.  Specific classifications of employees include administrative assistants, clerks, and secretaries.Employees generally advance by being promoted to other administrative positions with more responsibilities. Qualified administrative assistants who broaden their knowledge of a company’s operations and enhance their skills may be promoted to executive secretary or administrative assistant, clerical supervisor, or office manager.  A Certificate in Word or Information Processing will help you gain an entry-level position as a clerk, while an Associate Degree will assist in gaining a position as secretary or administrative assistant.  Continuing on to earn a Bachelor Degree in Business or related field will help in obtaining a higher-paying job in management with additional responsibility.

Necessary Skills

Today’s employers are increasingly seeking office professionals who are skilled in the areas of keyboarding and computer applications.  Proficiency in English, good spelling and grammar, and good communication skills are all required of the office professional.  Workers in this classification must be tactful in dealings with others.  They will often be called upon to use their customer service skills in their dealings with the public and coworkers.  Office professionals must be able to use discretion and exercise good judgment.  They should also have good organizational skills.  Initiative and the ability to work independently are especially important for higher-level administrative positions.  Office managers in particular must be flexible, detail-oriented, and able to make decisions regularly and quickly.

Pathways to Completion

Check out the different degree and certificate options below. Get an idea of what major-related courses you'd need to take each semester to graduate in two years. Meet with a counselor or chat with your professor to find out what the best option is for you.

  • Information Processing

    This degree combines microcomputer software proficiencies and competencies in hardware support, maintenance, and repair with general education requirements. Students will be able to incorporate three inter-related certificates (Word Processing… MORE >>

  • Information Processing Specialist

    This certificate builds upon a previous background in the use of microcomputer application programs. As the student advances in an office-related career path, technical expertise in all aspects of… MORE >>

  • Information Processing Technician

    This information processing technician certificate builds upon previous training in the use of word processing programs. As employees become more proficient with basic entry-level skills in word processing, advancement… MORE >>

  • International Computer Driving License

    This certificate is designed for students in any field who want to pass all seven examinations that are part of the International Computer Driving License (ICDL). In these courses,… MORE >>

  • PC Support

    With the rapid expansion of computers into all aspects of society, there is a growing need for technicians with a broad range of knowledge in computer applications to install,… MORE >>

  • Word Processing Technician

    The word processing certificate introduces students to microcomputer concepts and skills in the most widely used word processing software package currently used in the United States. This certificate allows… MORE >>