Early Assistance is an email-based system used by faculty to notify you of their concern with your academic progress. The purpose of Early Assistance is to inform you of serious academic concerns early in the semester so that support systems can be sought out and implemented.

Early Assistance FAQs

How did I get identified for Early Assistance?

Your instructor has noticed that, due to a particular reason, your work indicates that you may not be successful in your class. The issue could be:

  • attendance
  • test scores,
  • English language or writing ability
  • or any number of possibilities.

Who do I speak to if I get an email letter from Early Assistance?

If you receive a letter from Early Assistance, the first step may be to speak with your instructor. Depending on the issue, the instructor may ask you to meet and discuss the concerns and possible solutions that you can develop working together.

In other cases, the instructor may refer you to a specific service. The email letter you received will outline the reason(s) that the instructor feels you should participate in the Early Assistance program and provide contact information of the service that will help you.

The college service program will also receive a copy of the letter from the instructor so they will be expecting you when you contact them. College services that can help you with Early Assistance include tutoring, counseling, the writing center, library, DSPS, RISE, transfer center, career center and other services.

Does it get put on my permanent record?

No. This information is part of Early Assistance and will not become part of your academic transcript.

Does getting a letter mean I am failing?

Receiving an Early Assistance letter does not necessarily mean that you are failing. Speak to your instructor about the area identified on your letter. Clarification from your instructor will give you a better idea of where you stand in the class.

What can I do if I need help in my class?

There are several tutoring areas on campus that can assist you in receiving extra help in your class. View a full list of tutoring services available across the campus.

Learning Skills and Tutoring Program

The Learning Skills and Tutoring Program, located on the first floor of the Learning Resource Center building, offers peer tutoring in a number of subjects on a one to one or small group basis or as part of a collaborative learning group (BEACON).

To request tutoring, you will need to complete a request form and make and an appointment. Some walk in tutoring is available. For more information, visit LRC Room 144.

The Learning Skills and Tutoring Program also offers a variety of study skills workshops including Time Management, Note-Taking, Reading and Text Reading, Preparing for Finals, Math Anxiety, Goal Setting, Listening Strategies, Learning Styles and Stress Management.

These workshops are available each semester. The workshops are one hour long and are offered on a walk-in basis or brought into a classroom. The workshops are open to all students at Sacramento City College College.

Math Lab

The Math Department has a Math Lab available to all students needing math assistance. The lab is located in Rodda Hall South 162. For hours and contact information, visit the Math Lab website.

How do I make an appointment with a counselor?

Counseling is located on the first floor of Rodda Hall North room 147.

Appointments are made by going directly to the Counseling Department or by calling (916) 558-2204. Inform the secretary that you have received an Early Assistance letter and want to make an appointment with a Counselor.

Call the Counseling Department or visit the Counseling website to verify their hours of operation.

How do I drop a class?

To drop a class you will need to log on to your eServices account. There you will move through the system until you get to Add/Drop Classes.

Make sure you check your personal schedule to see that the class was dropped correctly. You can personally drop classes until the drop date. After the drop date,  you will receive a grade. The drop date for each semester is listed in the Sacramento City College Academic Calendar.

Do not assume the instructor will drop you from their class. You are responsible for dropping your own classes.