Help Desk: Student Tech Support
Need help connecting to Wi-Fi, printing, or navigating your eLearning?
The Student Tech Support Desk is an on-campus support service for current students that provides technological assistance with distance education tools and software.
We troubleshoot issues that prohibit students from successfully completing course work (hardware and software) and provide technology literacy tutoring (one-on-one or in groups).
Technical support is available to all current SCC students, regardless of major, technical ability or knowledge.
Help Desk Location
- Learning Resource Center, LRC 144
- Email: scc-pantherhelp@scc.losrios.edu
- Phone: 916-558-2049
Help Desk Hours
For immediate assistance, you may find us on the first floor of the the Learning Resource Center.
| Weekday | Hours |
|---|---|
| Monday | 8am – 7pm |
| Tuesday | 10:30am – 7pm |
| Wednesday | 8am – 7pm |
| Thursday | 8am – 7pm |
| Friday | 9am – 1pm |
- Connecting to the campus WiFi
- Setting up a Los Rios Gmail account on your personal devices
- Using Google Apps (Drive, Docs, Sheets, Slides, etc.)
- Installing and using Office 365
- Wireless printing on campus
- LRCCD password assistance (eServices, Canvas, etc.)
- Understanding and using Canvas
- Troubleshooting personal devices
One-on-One Appointments
Students can contact us with their technical issues. Please provide details of your tech issue, and the best contact information for you. We will usually respond within 24 hours.
Tech Support while off campus
Join a Zoom meeting with the Student Tech Support Desk during our normal operating hours for assistance with technical issues related to coursework, educational tools, and software.
Health Care and Well Being
On-Campus Services
The Health Services office is here to help students achieve their academic goals by encouraging a balance of health and well being. Health care is provided directly by Registered Nurses, mental health therapists, and a Health Assistant or indirectly through educational materials and referrals to community resources.
Online Services
Your health and wellness are important and connected to your ability to succeed as a student. Wellness Central is a free online health and wellness resource that is available 24/7 in your space at your pace.