Coronavirus Impact on College Services
The Los Rios Colleges have begun 100% remote operations including moving all classes and student services online until further notice.
Use the following online resources during the campus closure due to COVID-19.
Computer and Technology Resources
Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.
- Visit https://creativecloud.adobe.com and use your school credentials to sign in.
- If prompted, select Company or School Account and then enter your password. Or provide your credentials in your school’s login screen.
- From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.
For more information on how to download or install apps, see Download and Install Creative Cloud Apps Help.
Many in-person classes are moving to Canvas, the online learning management system used by the Los Rios colleges.
If you are new to Canvas, then you can use the following resources to learn more about how to use the system:
- Review the Canvas Student Tour
- Review the Canvas Student Getting Started Guide
- Find answers in the Canvas Student Guide
Contact Canvas Support
You can call Canvas 24/7 Support toll-free, 24 hours a day, seven days a week:
- For American River College students, call (844) 589-3851.
- For Cosumnes River College students, call (844) 592-2203.
- For Folsom Lake College students, call (844) 600-4947.
- For Sacramento City College students, call (844) 612-7419.
If you are enrolled in the current semester, then you are eligible to use Microsoft Office 365, which includes Word, Excel, and PowerPoint.
Need help connecting to Wi-Fi, printing, or navigating your eLearning?
The Student Tech Support Desk is an on-campus support service for current students that provides technological assistance with distance education tools and software.
We troubleshoot issues that prohibit students from successfully completing course work (hardware and software) and provide technology literacy tutoring (one-on-one or in groups).
Technical support is available to all current SCC students, regardless of major, technical ability or knowledge.
Internet and Wifi Resources
The National Digital Inclusion Alliance (NDIA) has compiled a list of current offers from ISPs that will help low-income households to acquire service at low or no cost. Most have eligibility limitations linked to income or program enrollment. The list also includes established, nationally available low-cost plans offered by nonprofit organizations. All offers are less than $20/month total cost (with no installation fees).
AT&T is offering unlimited internet data and internet access for limited income households at $10 a month through the "Access from AT&T" program.
California Community Colleges students are eligible for the California Connects Mobile Internet service. This new mobile hotspot service, powered by Sprint, offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi enabled devices for up to 10 hours on a single charge, no contract required, for only $19.99 a month.
Students can access free public wifi or hotspots in various public places in and around Sacramento. Use the following resources to learn more:
- Find free Xfinity wifi hot spots
- Learn how to access free AT&T wifi hot spots
- Learn about free wifi in City of Sacramento parks
- See a list of free wifi status in City of Sacramento parks
- Learn about free wifi in Fremont Park
The Los Rios Student Emergency Fund provides immediate financial assistance (usually within 24 hours) to students involved in catastrophic or unexpected emergency situations. These one-time grants of up to $500 have no repayment obligation.
The California College Student Emergency Support Fund has launched to give one-time $500 hardship grants to students. Administered by Mission Asset Fund (MAF), the Fund is a statewide philanthropic response to address emergency needs for the state’s low-income college students, including undocumented immigrants, foster youth, and those who are housing insecure.
Online Student Support Services
Returning students may schedule an online appointment with a counselor.
Health Services is still available remotely to current Los Rios students and employees. Please email SCC-HealthServices@scc.losrios.edu or call (916) 558-2367 and leave a message. We will get back to you as soon as possible.
If you are experiencing a medical emergency, please call 911.
The Library's online services will remain available during the closures. Learn about completing your research online, finding online assistance, and other frequently asked questions.
SCC is operating a virtual counter for Student Leadership and Development services. We are conducting student senate and clubs and events board meetings online which are open to the public. Students can be heard during public comments at the virtual meetings.
Get in touch with us via the contact cards at:
Advanced Technology Design Lab
D&DM and EDT students have access to our Design Lab Canvas portal for discussions, resources, and chat. Live help is available using Canvas and Zoom during regular lab hours. Check the Canvas page for the latest Zoom link. Email Chris, firstname.lastname@example.org, if you are having any difficulties.
Business Student Center
Get help with Accounting and Economics. Just add our section of HSER 1000, Section 17257, in your eServices in order to access our Canvas portal. If you are having difficulty, you can contact Dalal at email@example.com.
Get help with computer programming, networking, computer applications and other computer science courses. To access our Canvas portal add our section of HSER 1000, Section 17583, in your eServices. If you have difficulty, contact James at firstname.lastname@example.org. We're here to help!
All tutoring services normally available at the Davis Center will now be offered online.
Learning Skills and Tutoring Center (LSTC)
The LSTC is available fully online to support students in Math, Chemistry, Statistics, Physics, Biology, languages and more.
You can continue to access the Math Lab using our Canvas Portal. If you signed up for our section of HSER 1000, you should already see us in your Canvas Dashboard. Otherwise, please add our section of HSER 1000, section 17582, in your eServices. If you're having difficulty, you can contact Halsy (BoydH@scc.losrios.edu) or Michelle (GitongM@scc.losrios.edu) or call us at (916) 558-2447. We're here to help!
Reading and Writing Lab
The Reading and Writing Lab (ENGLB 55) has moved online! Please check the announcements in your ENGLB 55 Canvas section for information on how to access online tutoring and receive assistance on your Lab assignments.
RISE Program online tutoring works just like face-to-face tutoring. Using Google Hangouts and Google Docs through your Los Rios Gmail, you can meet with a tutor in real-time. Just like any appointment in the RISE Center, tutors can help with Math, English, Science, and more for any class at Sacramento City College. Please do one of the following to schedule an online appointment:
- Complete the RISE Tutoring Appointment Request form
- Email us at RISE@scc.losrios.edu
- Call us at (916) 650-2782
West Sacramento Center
The Writing Center is a free resource available to all SCC students to help with any writing they are working on for any SCC class. Our staff of student peer tutors, faculty, and staff tutors can meet with you online using Google Hangouts and Google Docs, which are available for free through your Los Rios Gmail accounts.
Before your first appointment, we will also ask you to add the Writing Center in your eServices account, using the course code 17834. It's 0 units, so it's free!